Lead Faculty: James A. Spelich

Credits/Hours: 4 Credits

An introduction to the theory and practice of medical office procedures and management. Includes understanding the role of ethics in medical practice; patient and family communi
tion; reception and appointment scheduling; performing medical office organizational tasks including filing, basic bookkeeping, inventory control, letter-writing skills, telephone interactions; understand, create, and organize medical records, as well as facility/ management tasks.

Prerequisite: None.